CRS
Guests, bookings and occupancy in one place.
Payment Gateway
Payments, tokenization and security checks.
CRS and Payment Gateway in one system, with no separate external integrations to arrange.
Payments and card verification without phone calls or manual entry.
The Guarantee model secures payment before arrival with minimal chargeback risk.
Charge direct bookings when they are made (3DS), and charge virtual cards from booking channels after a booking is made (MOTO).
From booking and payment through reporting, refunds or cancellation, the process stays connected and easy to track.
The booking enters phobs.
The agreed payment method starts.
The guest confirms payment if required.
The system records the payment status.
Payment and booking stay linked.
Teams can view all transactions.
Refunds, cancellations and reconciliation stay in context.
Phobs Pay offers four ways to collect payment.
3DS
The guest authenticates the payment (push notification or biometrics).
MOTO
The hotel charges the card without guest confirmation at that moment.
On-demand
Automatically charge part of the amount now and the rest later, securely and without entering the card again.
Guarantee
Verify and authenticate the card with a EUR 0 charge. Charge it securely later without re-entering card details.
3DS and MOTO at the same property. Phobs partners can combine payment models through one connection, without coordinating two separate external systems.
In development
The booking is charged automatically before arrival, without manual work at reception or re-entering card details.
The guest’s card is authenticated and tokenized (Guarantee or On-demand model).
No need to re-enter the card: the token is linked to the booking.
Before arrival, the system charges the card using the token, without hotel intervention.
Phobs Pay is available to properties in Central and Southeastern Europe and accepts payments from guests all over the world.
Croatia, Slovenia, Czechia, Slovakia, Austria, Poland, Hungary and Romania.
Your guests can pay with their Visa or Mastercard wherever they are in the world, no matter where their cad was issued.
A licensed payment institution supervised by the National Bank of Slovakia, operating across EU. A Visa & Mastercard Payment Facilitator with PCI DSS Level 1 certification.
From a single property to a large portfolio, Phobs Pay grows with the business.
Independent hotels
Simpler day-to-day payment administration and easy access to booking status.
Hotel groups
Manage multiple properties with a centralized view of bookings and payments.
Multi-property operators
Standardized payment processes across the portfolio.