FAST IMPLEMENTATION
COST CONTROL
ADVANCED ANALYTICS
24/7 guest communication with consistent, multilingual responses - designed to increase direct bookings and upselling while reducing operational workload.
The dashboard provides a quick overview of all key chatbot activities for the selected period (weekly or monthly), allowing management to monitor performance at a glance.
View all chatbot conversations, track usage per conversation, and filter by status such as escalated cases or sent offers.
Analyze chatbot usage with detailed statistics including number of conversations, total cost, number of offers sent, and escalations.
Customize the chatbot widget using predefined themes or adjust individual elements to perfectly match your website and brand guidelines.
Create and manage price list groups (partners) available to the chatbot and define which pricing options are used in specific scenarios.
Define monthly limits in two levels as well as limits per conversation. When a limit is reached, guests are automatically redirected to a contact form.
Add hotel-specific or company-specific information, similar to an FAQ. The chatbot uses this knowledge to provide more accurate and personalized responses.
Define escalation email contacts for complex or sensitive cases, ensuring guests always receive a proper response.
Integrate the chatbot widget into your website in just a few steps and define authorized domains where the chatbot is allowed to operate.
Request a demo and see how PHOBS AI Chatbot can improve guest experience while increasing direct sales.
